Alcatel-Lucent

2006.04 | Current | On behalf of Sun Microsystems NL

Solaris, Windows System Administration, tape Backup and Archive Administration for the EMEA Datacenter.
Provided Third-line support, Datacenter Manager-Delegate and local caretaker for all global servers hosted in the Netherlands and Belgium. Backups made using a StorageTek 470 library with mixed NDMP fibre drives for the NAS and 8 DLT700 tape drivers running Netbackup 5.0. Enforced the Sarbanes Oxley guidelines on the UNIX environment. Providing maintenance, documentation and consolidation techniques.

Mobistar

2004.12 | 2005.11 | Direct

Solaris, Windows System Administration and Technical Author
Mobile company firm; a subsidiary of France Telecom and the Orange Group. Provided technical guidance and management for Solaris (Sun and Fujitsu platforms) and Windows based implementations of core services (content billing, performance management, etc). Reduced system-deployment time by nearly 30% by documenting and standardising system-administration practices to stream-line deployment of servers in both Windows and Solaris environments. Documentation skills were repeatedly commended.

JPMorganChase

2001.04 | 2004.12 | On behalf of Company-i

Technical Lead and Project Management
ETS Consultant co-ordinating the reconciliation of a data-centre. Called back as for a Technical Lead role to co-ordinate a pilot project to reconcile privilege accounts into a "break-glass" system. Saved valuable man-hours by proactively collating information from various sources creating an inventory of 10,000+ servers.

Returned again as for a Technical Project Manager role on behalf of Fujitsu-Siemens to manage the installation of two PrimePower 2500 and SMCs. JPMC asked me to return for a Technical Project Manager role to oversee and organise the space consolidation of their primary datacentre.

The BBC / Hutchison 3G

2001.04 | 2004.12 | On behalf of Company-i, via Sun Microsystems

Solaris Systems Administrator:
Solaris and Sun Cluster 3.0 administrator for the BBC to provide content for the 3G mobile phone system "3". Duties involved failover testing, self taught an unknown backup system (Sony Petaserve) to expert level (vendor recognised). Extended assignment and saved the client over £30,000 in training by devising and executing a training scheme covering Solaris 8, Sun Cluster 3.0, T3 administration and Petaserve for the client's System Administrators.

The London Metropolitan Police

2001.04 | 2004.12 | On behalf of Company-i, via Sun Microsystems

ITIL Consultant and Operations Management:
Duel role Operations Manager, implementing procedures compliant to ITIL definitions and Sun Cluster 3.1 Administrator. Implemented ITIL based Change Control, Software Release, Capacity and Test Management processes and fined tuned such procedures to suit the client. Administered for 6 months before hand over.

North Wales Police

2001.04 | 2004.12 | On behalf of Company-i, via Keltec

ITIL Consultant:
Completed a gap analysis with regards to ITIL for a government body (security sector). Service Assurance Review involved interviewing, gathering case studies and calculating financial savings of implementing ITIL. After successful received review and realisation of time/financial savings, followed up to develop and deploy new Change, Incident and Problem management systems.

UKeU (United Kingdom, e-University)

2001.04 | 2004.12 | On behalf of Company-i, via Sun Microsystems UK

Technical Author:
Technical author role providing technical documentation for the UK's first, online electronic University using Sun's Star-Office. Multi Sun-Cluster environment. Tasked to write up application administration document. Closely researched with client to understand and administer application prior to write up.

Penwith District Council

2001.04 | 2004.12 | On behalf of Company-i, via Sun Microsystems

Solaris System Administrator:
System Administrator in preparation for the UK's first e-Government rollout. Environment contained 200+ Sun Rays. Exposure to Sun Cluster 3.0 obtained. Mastered Sun Cluster 3.0 administration and transferred knowledge to client’s System Administrators. Trained junior Administrators in Solaris Administration. Introduced best practice initiatives within the IT department to reduce support hours in this environment.

BTIgnite, British Telecom

2001.04 | 2004.12 | On behalf of Company-i, via Sun Microsystems

ITIL Consultant and NOC Administration:
Documented plans for change management after highlighting difficulties with current system at a major Telecoms organisation. Changes were implemented resulting in reduced change management process from 3 days to one; thus decreasing response time.

X-Stream, Libertysurf, Tiscali

1999.05 | 2001.04 | Direct

Head Unix Administrator and Technical Lead:
Technical Lead in an internet service provider for the roll-out of three Point Of Presences (dialup internet access) in three European countries. Managed every individual Solaris installation (60 servers), all documentation, configuration and post implementation support/monitoring.

Further duties included my role as the Senior Unix and Sun Cluster 2.0 Administrator responsible for 60 Solaris Sparc/Intel based servers including all server types from Sun U5 to E3500 inclusive. Designed, documented and implemented backup solution for the networks using Legato Backup.

Cloudband.com Limited

1998.09 | 1999.05 | Direct

Windows Administration:
Small business network and hardware maintenance. Duties involved documentation, setting up file-and-printer servers and maintaining an NT domain.